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About Us
Every day, across all four of our sites more than 800 staff believe that delivering the best care possible means leaving no stone unturned.
We are now one of New Zealand’s largest private surgical facilities, with 22 operating theatres, two high dependency units, and an intensive care unit.
What makes us the ‘right’ hospital?
Our excellent staff always strive to exceed patients’ expectations for the short time they are in our care. We understand everything matters and an optimal patient experience is imperative. In addition, over 360 of New Zealand’s leading specialists choose to work with us for good reason – our outstanding patient care and customer service.
Commitment to quality
For Allevia Hospitals, investing in highly skilled staff and cutting-edge technology is fundamental to exceptional patient care. In fact, it’s this whole-hearted commitment to quality that continues to attract over 360 of New Zealand's leading specialists to our hospitals. Together we are able to offer an extensive range of private surgical services.
A range of physicians also work at our hospitals, along with the Allevia Endoscopy facilities at Epsom and Takapuna, which offer the complete range of diagnostic, complex therapeutic, and palliative endoscopy procedures.
Our high standards of service and healthcare have been recognised by the ongoing award of accreditation status by Quality Health New Zealand. We are committed to continuous improvement through ongoing recognition and rewards for quality initiatives from our staff, and a three-yearly quality audit of our services (the next full certification audit is due in 2025).
Supporting the complex
Some of our patients will need complex clinical care. Our highly-skilled staff operate an Intensive Care Unit (ICU), High Dependency Unit (HDU) and a Cardiac Investigation Unit (CIU) at our Allevia Hospital Epsom facility, while at our Greenlane facility, Allevia Hospital Ascot, we operate a High Dependency Unit (HDU). Our nurses work alongside specialists, physiotherapists, dietitians, pharmacists, speech and language therapists and on-site medical practitioners to provide superior post-operative care. Together they speed our patients’ recovery, returning them to their family doctor’s care as soon as possible.
Our approach to care
We believe that delivering the best care possible means leaving no stone unturned. Every one of our outstanding 650+ nursing team shares a steadfast commitment to the little things.
For instance, we know the idea of surgery can make patients nervous – but knowing what to expect can make all the difference. Patients are also welcome to get in touch with us at any time with questions they might have.
One-stop diagnostic clinics
Our commitment to outstanding customer service has led us to partner with medical specialists and Allevia Radiology to provide one-stop diagnostic clinics. Designed to remove the need for multiple appointments and eliminate delays in diagnosis, each clinic brings a team of specialists to the patient, so they leave with a diagnosis and treatment plan.
Our Hospitals
Two hospital locations, in Epsom & Remuera
Allevia Hospital Epsom
98 Mountain Road,
Epsom, Auckland 1023
Over the last century Allevia Hospital Epsom has grown from a small cottage hospital originally run by the Sisters of Mercy to the largest private surgical hospital in New Zealand.
Allevia Hospital Epsom facilities include:
Allevia Hospital Ascot
90 Green Lane East,
Remuera, Auckland 1051
Allevia Hospital Ascot opened in Auckland in 1999 providing modern and pristine surgical facilities. It was the first hospital in New Zealand to introduce Dual Integrated Digital Operating theatres.
Allevia Hospital Ascot facilities include:
Our performance highlights
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20000+patients treated every year
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360+specialists working with us
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22operating theatres
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4locations across Auckland
Innovation
We invest in the latest robotic technologies to deliver world-class healthcare experiences for every patient.
Life at Allevia Hospitals
Our History
Allevia Hospitals is a proud New Zealand company, with private hospitals and clinic facilities based in Auckland. Formed from the integration of two private surgical hospitals, Ascot Hospital and Mercy Hospital in 2001.
Combining the partnership of two hospitals brought a rich and long tradition of caring and nurturing with a fresh approach to healthcare in the private sector – based on innovation and technological advances. The integration of a high level of technical skill with a caring, nurturing attitude is shared by all Allevia Hospitals staff. We understand that everything matters and an optimal patient experience is imperative.
History of Allevia Hospital Epsom
History of Allevia Hospital Epsom
Over the last century Allevia Hospital Epsom has grown from a small cottage hospital originally run by the Sisters of Mercy to the largest private surgical hospital in New Zealand.
The Sisters of Mercy arrived in Auckland in 1850 and were the first order of religious sisters to come to New Zealand.
Catherine McAuley, the order's founder, had a vision of one-to-one care of the sick and the dying. In the beginning, a handful of sisters with a few lay staff ran the Mater as a convalescent hospital, with limited facilities for surgery. The hospital was a place where the sisters took patients into their home and from where they went into the homes of others. As early as the 1920s the hospital was already a thriving surgical hospital, with more in common with its present form, than with the small cottage hospital of only two decades earlier.
In the second period from 1918 to 1936 the hospital grew quickly, meeting an increasing demand from Aucklanders for private surgery alongside a growing Auckland Public Hospital. This period of growth led to the building and opening in 1936 of the large main block.
But by the mid-1960s, the hospital began to specialise and in particular developed the first private cardio-thoracic unit in New Zealand, under the direction of Sir Brian Barrett-Boyes.
The 1970s were years of crisis, as the Sisters of Mercy adjusted to the new post Vatican II world. Social change reduced recruitment. Religious life was also transformed as the order reconsidered their ministries and embraced new forms of mission. The hospital came under enormous financial pressure, until in 1979 it was forced to close its maternity ward. In the early 1980s the hospital modernised its facilities, and dedicated itself to becoming a high-quality private hospital.
Allevia Hospital Epsom facilities include:
- 10 operating rooms and 99 beds
- Intensive Care Unit (ICU)
- High Dependency Unit (HDU)
- Coronary Care Unit (CCU)
For more information about coming into Allevia Hospital Epsom click here.
History of Allevia Hospital Ascot
History of Allevia Hospital Ascot
Allevia Hospital Ascot opened in Auckland in 1999 providing modern and pristine surgical facilities. It was the first hospital in New Zealand to introduce Dual Integrated Digital Operating theatres. With 68 private hotel-style rooms and greater operating capacity than any other private hospital in the city, Allevia Hospital Ascot challenges the public perception of the scope and potential of private medicine.
Allevia Hospital Ascot facilities include:
- 12 Operating rooms over two levels
- 88 beds across three wards
- A well-specified facility geared for day surgery
- High Dependency Unit (HDU)
- Coronary Care facilities
For more information about coming into Allevia Hospital Ascot click here.
